LindsayApr 21, 20205 minAre You Measuring Your Pivot?Every organization on the planet is pivoting; the familiar refrain of ‘change is the only constant’ taking on new meaning as the pandemic...
LindsayApr 13, 20205 minThe COVID-19 Crystal BallCollectively, and in a matter of days, the world undertook a digital transformation. We did what digital experts only recommend for small...
LindsayDec 8, 20195 minConfidentiality vs Censorship: Handling open-ended responsesWhen it comes to gaining organizational insights the most important feedback must include our most valuable assets: our people....
LindsayNov 23, 20194 minGetting qualitative insights: the power of thick dataIn survey design, there is a popular practice of using open-ended questions to add depth to survey responses. It’s a smart move, given...
LindsayApr 18, 20196 minChoosing to Survey…or Not.“Do a survey!”, they said. “It will be easy!”, they said. Surveys are used as research multitools by most organizations – they’re easy,...
LindsayMar 11, 20193 minMeasuring Talent Without Assessment?The current audit culture has had an unexpected impact on performance management: ‘assessment’ has developed a bad rep, and the idea of...
LindsayOct 5, 20183 minIt’s time for a new currency.You've heard it before: we’re in a knowledge economy. The current excess of data availability means the value of knowledge is set to...
LindsayAug 17, 20183 minBig Data – We’re Doing it WrongWhen you hear the term “big data”, what comes to mind? “statistics...results...unbiased...evidence...facts...answers...proof” For many of...
LindsayJul 1, 20183 minIt Matters WHAT we Measure: We can’t fix what we don’t see Without big data, you are blind and deaf and in the middle of a freeway. - Geoffrey Moore Many would agree with Moore’s position on the...
LindsayJun 23, 20183 minIt matters WHAT we measure, not just THAT we measureConsensus on the importance of “measuring” has never been higher; and it continues to gain traction as organizations invest more in...
LindsayJun 16, 20183 minMeasuring the Secret SauceCan we really measure attitude? What about potential? How might we evaluate authenticity? When organizations talk about “fit”, they’re...
LindsayApr 21, 20183 minBuild or Buy? Commercial vs. Custom AssessmentsFocus on ROI is peaking, raising the stakes of nearly every decision an organization must make. This need to demonstrate positive...
LindsayApr 14, 20183 minBuild or Buy? Choosing the Right Assessments Assessment-supported decision-making is gaining popularity, with broadening application in talent selection and people development,...
LindsayMar 29, 20183 minPROVE IT! Building the ROI STORYWhile ROI is measured from the bottom up, ROI evaluation is planned from the TOP DOWN. Planning ROI evaluation involves mapping the...
LindsayMar 26, 20183 minPROVE IT! Getting Clear about Metrics and KPIsMeasuring ROI is often elusive because there is a disconnect between the expected results and the direct outcomes of the program meant to...
LindsayMar 22, 20183 minPROVE IT! Why We Must Redefine “ROI”“Prove it.” You are an HR professional managing employee wellness programs. You are a learning expert responsible for the organization’s...
LindsayMar 7, 20181 minUnskilled and Unaware: We are NOT Doomed!As a stand-alone, the story of self-assessment sounds more like a crisis: It is one of the most biased forms of assessment, many of us...
LindsayMar 1, 20182 minUnskilled and Unaware: Why feedback failsMost of us are not experts in all fields or have mastery of every skill. This leaves us all vulnerable, at some point, to being...
LindsayFeb 26, 20182 minUnskilled and Unaware: The double-burdenHow are you performing in your role? Are you more, equal to, or less skilled than your peers? Would your direct leader agree with your...
LindsayFeb 12, 20181 minWhy the WHY MattersIn a high-potential market, the client was losing market share. Year over year, against unregulated, lower quality competitors. With...