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Are You Measuring Your Pivot?

Every organization on the planet is pivoting; the familiar refrain of ‘change is the only constant’ taking on new meaning as the pandemic...

The COVID-19 Crystal Ball

Collectively, and in a matter of days, the world undertook a digital transformation. We did what digital experts only recommend for small...

Choosing to Survey…or Not.

“Do a survey!”, they said. “It will be easy!”, they said. Surveys are used as research multitools by most organizations – they’re easy,...

Measuring Talent Without Assessment?

The current audit culture has had an unexpected impact on performance management: ‘assessment’ has developed a bad rep, and the idea of...

It’s time for a new currency.

You've heard it before: we’re in a knowledge economy. The current excess of data availability means the value of knowledge is set to...

Big Data – We’re Doing it Wrong

When you hear the term “big data”, what comes to mind? “statistics...results...unbiased...evidence...facts...answers...proof” For many of...

Measuring the Secret Sauce

Can we really measure attitude? What about potential? How might we evaluate authenticity? When organizations talk about “fit”, they’re...

Build or Buy? Choosing the Right Assessments

Assessment-supported decision-making is gaining popularity, with broadening application in talent selection and people development,...

PROVE IT! Building the ROI STORY

While ROI is measured from the bottom up, ROI evaluation is planned from the TOP DOWN. Planning ROI evaluation involves mapping the...

PROVE IT! Getting Clear about Metrics and KPIs

Measuring ROI is often elusive because there is a disconnect between the expected results and the direct outcomes of the program meant to...

PROVE IT! Why We Must Redefine “ROI”

“Prove it.” You are an HR professional managing employee wellness programs. You are a learning expert responsible for the organization’s...

Unskilled and Unaware: We are NOT Doomed!

As a stand-alone, the story of self-assessment sounds more like a crisis: It is one of the most biased forms of assessment, many of us...

Unskilled and Unaware: Why feedback fails

Most of us are not experts in all fields or have mastery of every skill. This leaves us all vulnerable, at some point, to being...

Unskilled and Unaware: The double-burden

How are you performing in your role? Are you more, equal to, or less skilled than your peers? Would your direct leader agree with your...

Why the WHY Matters

In a high-potential market, the client was losing market share. Year over year, against unregulated, lower quality competitors. With...

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